Frequently Asked Questions

Clinic Today connects patients with healthcare providers who have same-day availability. Simply enter your location and care needs, and we'll show you available options for both in-person and virtual appointments. You can view provider information, availability, and book appointments directly through our platform.

Clinic Today is completely free for patients to use. Healthcare providers pay a monthly subscription to be listed on our platform. You'll never be charged for searching, viewing providers, or booking appointments through our service.

No account required. You can search for providers and book appointments without creating a login. You'll receive appointment confirmations via email and can manage your bookings through the links provided.

Yes, protecting your privacy is important to us. We only collect the minimum information needed to facilitate your appointment. We do not sell your personal information. Information you submit is handled according to our Privacy Policy.

You can find healthcare providers in several ways: Choose a specialty from the homepage, use the search form to enter your location and care needs, or browse by specialty. We'll show you available providers with same-day appointments sorted by proximity and availability.

Yes! Many providers offer both virtual and in-person same-day appointments. Virtual visits are great for consultations, follow-ups, and many common conditions. In-person visits are available when physical examination or procedures are needed. You can choose the option that works best for your situation.

Payment details vary by provider. For virtual appointments, you may pay the provider's fee at the time of booking. For in-person appointments, you typically pay at the provider's office. Please check with your chosen provider for their specific payment policies and accepted payment methods.

You can cancel or reschedule using the links provided in your confirmation email. Most providers require at least 2 hours notice for cancellations. For virtual appointments paid upfront, refund policies vary by provider. For in-person appointments, there's typically no charge if you cancel with proper notice.

Clinic Today is designed for non-emergency same-day care. If you're experiencing a medical emergency such as chest pain, severe bleeding, difficulty breathing, or other life-threatening conditions, please call 911 or go to your nearest emergency room immediately.

Our providers can help with a wide range of non-emergency conditions including cold and flu symptoms, minor injuries, skin conditions, allergies, mental health consultations, routine check-ups, prescription refills, and many other common health concerns. Virtual visits work well for consultations and many conditions that don't require physical examination.

Healthcare providers can apply through our 'Join Our Network' page. After verification of your credentials, you'll be able to list your practice and manage your availability through your provider dashboard. We'll guide you through the setup process so you can start seeing patients quickly.

Providers benefit from increased visibility to patients seeking same-day care, the ability to fill open appointment slots, and flexible scheduling for both virtual and in-person appointments. Our platform helps you connect with patients who need timely care.

Clinic Today offers one simple plan at $199 per month (Founding Member Rate) with a 30-day free trial. All features are included: Virtual Concierge (24/7, web and text), unlimited bookings, your own booking page, calendar sync (Google & Microsoft), and text reminders. No per-booking fees, no setup costs. Cancel anytime.

After joining, you'll have access to your provider dashboard where you can set your hours, manage appointment slots, and choose between virtual and in-person appointment types. Your calendar syncs with Google and Microsoft Calendar.

Yes, Clinic Today syncs with Google Calendar and Microsoft Calendar so your availability stays up to date. For other tools or workflow questions, feel free to reach out to us at hello@clinic.today.

Clinic Today works on all modern browsers including Chrome, Firefox, Safari, and Edge. Our platform is fully responsive and works on desktop computers, tablets, and smartphones. For virtual visits, you'll need a device with a camera and microphone. We recommend using the latest version of your preferred browser for the best experience.

Currently, Clinic Today is available as a web application that works seamlessly on mobile devices. Our mobile-optimized website provides all the functionality you need to find providers and book appointments on your smartphone or tablet. A dedicated mobile app may be available in the future.

If you experience any technical issues, please email us at hello@clinic.today with details about the issue, what device and browser you're using, and any error messages you received. Screenshots are also helpful. We'll get back to you as soon as possible.

Virtual appointments use secure video technology that works directly in your web browser — no downloads required. After booking, you'll receive a link to join your appointment. Video calls are not recorded by our platform.